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purple pelican designs: customer support

How do I get secure email if I don't use Outlook or an iPhone?

We don't have step-by-step instructions for you if you don't use Microsoft Outlook or an iPhone/iPad. However the settings are the same, whatever your device or software.

You'll need to get into the email account settings, either to set up a new account or to switch an existing account to the secure connection. Some of these are likely to be under Advanced settings.

List of settings if you're setting up a new account or modifying a POP account

Account type: POP3

Incoming mail server

Host: mail.wowiwa.net
Port: 995
Secure: YES or SSL

Outgoing mail server

Host: mail.wowiwa.net
Port: 465
Secure: YES or SSL

Authentication

Username: this needs to be your full email address, not just the bit before the @
Your password (You have this)
Use Secure Password Authentication (SPA): NO
Outgoing server requires authentication with the same settings (username/password) as incoming server.

List of settings if you're modifying an IMAP account

Account type: IMAP

Incoming mail server

Host: mail.wowiwa.net
Port: 993
Secure: YES or SSL

Outgoing mail server

Host: mail.wowiwa.net
Port: 465
Secure: YES or SSL

Authentication

Username: this needs to be your full email address, not just the bit before the @
Your password (You have this)
Use Secure Password Authentication (SPA): NO
Outgoing server requires authentication with the same settings (username/password) as incoming server.

Having trouble?

If you've followed each of the above steps exactly and you're stuck, please contact us.

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